Privacy Policy

1. Information We Collect

Information you provide directly, such as when you submit a contact form, request a consultation, apply for the Case Diagnostic / Honest Assessment service, or email or call us:

• Name, email address, phone number, mailing address
• Details about your legal matter (e.g., immigration status questions, franchise inquiries, case background)
• Any documents or information you choose to upload or send us

Information collected automatically when you browse the Site:

• IP address, browser type, device information, pages viewed, referring/exit pages, and time spent on pages
• Cookies and similar tracking technologies (see Section 4)

Information from third parties, such as:

• Meta (Facebook/Instagram) when you interact with our ads or submit a lead form through those platforms
• Analytics and advertising partners (e.g., Google Analytics, Meta Pixel)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule consultations, including Case Diagnostic requests
• Evaluate whether we can assist with your legal matter
• Operate, maintain, and improve the Site
• Send communications you've requested, including case-related updates once you become a client
• Measure and improve our advertising, including Meta ad campaigns and landing pages
• Comply with legal and professional obligations

Submitting a form or contacting us does not create an attorney-client relationship. No attorney-client relationship is formed until we have agreed to represent you in writing (e.g., through a signed engagement letter).

3. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site, host data, process forms, or manage advertising (e.g., website hosting, CRM, Meta/Facebook, email or SMS providers)
• Legal or regulatory authorities where required by law, court order, or to protect our rights
• Successors in the event of a merger, acquisition, or sale of firm assets
• Attorneys and staff within the Firm on a need-to-know basis to evaluate or handle your matter

We do not share information protected by attorney-client privilege outside the Firm except as permitted or required by the rules governing attorney conduct.

4. Cookies and Tracking Technologies

We use cookies, pixels (including the Meta Pixel), and similar technologies to:

• Understand how visitors use the Site
• Measure the performance of our Meta advertising campaigns
• Remember preferences and improve user experience

You can control cookies through your browser settings. Disabling cookies may affect some Site functionality. Where required by law, we will request your consent before placing non-essential cookies.

5. Your Privacy Choices and Rights

Depending on your state of residence, you may have rights to:

• Know what personal information we've collected about you
• Request deletion of your personal information
• Opt out of certain data sharing for advertising purposes
• Non-discrimination for exercising these rights

To make a request, contact us at deb@usherlawfirm.com. We may need to verify your identity before processing a request. These rights do not apply to information subject to attorney-client privilege or ongoing legal representation.

You may opt out of Meta's ad tracking through your Facebook/Instagram ad preferences or device settings.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, particularly for information sent by unencrypted email prior to becoming a client.

A note on sensitive information: Please avoid sending highly sensitive personal details (such as Social Security numbers or full immigration case numbers) through the general contact form before we have established a secure, confidential channel with you.

7. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Third-Party Links

The Site may link to third-party websites (including Meta/Facebook). We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated Policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Usher Law Firm [352-509-5678]